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Certified Scrum Master® CSM Certification Training

The Certified Scrum Master® (CSM) certification course will prepare you to become a certified ScrumMaster by providing a complete introduction of the Scrum framework for agile project management. You'll discover the fundamentals of Scrum and the Scrum lifecycle, how to establish a Scrum team and start a project, and how to put Scrum into action, from releases and sprints through corporate transformation. This two-day Certified Scrum Master® (CSM) course will provide you with new employment prospects in a variety of industries. Together with this course, you will have access to three free complementary courses:

Microsoft Project Training
Six Sigma Green Belt Certification Training
Cloud Fundamentals

Why This Course

Attending a 2-day classroom program will earn you 16 PDUs and 16 SEUs, as well as a CSM test fee and two years of Scrum Alliance membership.

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Instructor-led live online classes

Certified Scrum Master® (CSM) Certification Training

Instructor-led live online Training (Weekday/ Weekend)

$1132 $792

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Why Enroll In Course?

CSM Certification Training helps individuals gain a deeper understanding of the Scrum framework and its principles. Organizations can benefit from having certified Scrum Masters who can effectively manage and lead Scrum teams, ensuring efficient collaboration and continuous improvement. CSM certification can also help organizations adopt Agile and Scrum practices, leading to faster delivery of high-quality products, increased customer satisfaction, and improved ROI.

Training Features

Live Interactive Learning

World-Class Instructors

Expert-Led Mentoring Sessions

Instant doubt clearing

Lifetime Access

Course Access Never Expires

Free Access to Future Updates

Unlimited Access to Course Content

24x7 Support

One-On-One Learning Assistance

Help Desk Support

Resolve Doubts in Real-time

Hands-On Project Based Learning

Industry-Relevant Projects

Course Demo Dataset & Files

Quizzes & Assignments

Industry Recognized Certification

CertHippo Training Certificate

Graded Performance Certificate

Certificate of Completion

Course Curriculum

Agile and Scrum Overview

Learning Objective: During our popular in-class exercise, "Draw and demonstrate," become acquainted with the Agile Manifesto's 12 principles and four values. In this section, you will be requested to create groups and draw pictures of all 12 principles.
What you will learn: At the end of this activity, you will be able to-
Describe the Agile Manifesto's 12 principles and four ideals.
Show how "responding to change" in Agile is superior to "following a plan" in traditional project management.
Explain the relationship between the Scrum values (courage, focus, commitment, respect, and openness) and the Scrum objects, events, and roles.
List and describe the three Scrum pillars: transparency, inspection, and adaptation.
Discuss the distinctions between framework and methodology, and why Scrum is referred to as a framework.
List five approaches to cultivate an Agile mentality.
Explain two distinctions between Agile and Scrum and why the two concepts cannot be used interchangeably.
Topics:
Agile Manifesto
12 Principles
4 values
Scrum Foundations (5 Scrum Values)

The three roles in Scrum

Learning Objective:Role-based exercises will help you learn more about the three Scrum roles. Each group will play a simulation game called "candy catch" in three rounds. The Scrum Master and Product Owner (selected by group members) will coordinate and assist the team in achieving the greatest possible goal in the least amount of time.
What you will learn: At the end of this activity, you will be able to
Do a retrospective to identify three approaches for improving performance and turnaround time.
Describe the functions and duties of a Scrum Master and a Product Owner.
Name three distinctions between a Scrum Master and a Product Owner and explain why these two jobs should not be confused.
Explain how a product owner serves as a liaison between the development team and stakeholders.
Learn why a Scrum Master is a facilitator rather than an active participant in Scrum events and ceremonies.
List three disadvantages of having a development team of less than three or more than ten persons.
Topics covered
Scrum Master roles and challenges
Product Owner roles and responsibilities
Development team roles and responsibilities

Scrum Ceremonies

Learning Objective:Participate in the Scrum Paper Plane game to learn about the five Scrum ceremonies. There will be three sprints of 15 minutes each. You must create user stories that encompass the features and functions, as well as the approval criteria.
What you will learn: At the end of this activity, you will be able to-
Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
Understand why the scope and duration of a sprint are fixed.
List 3 ways to avoid sprint backlog spillover.
Define sprint goals and discuss 5 benefits of having a sprint goal.
Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.
Topics covered
Sprint planning
Daily Scrum
Sprint Review
Sprint Retrospective

Scrum Artifacts

Learning Objective:In our simulation game "Crime Teller," you may see how scrum works on actual projects. The activity will be broken into three sprints, during which participants will actively use Product backlog refinement as well as other agile artifacts to solve a particular "crime" story.
What you will learn: At the end of this activity, you will be able to-
Identify and show the five most important characteristics of a well-formed product backlog (E.g. estimated, prioritized).
Explain two of the Product Owner's, Scrum Master's, and Development team's duties in generating and managing a product backlog.
The goal of having a product backlog, as well as the best techniques to product backlog refinement.
Evaluate and debate the best time and resources to devote to product backlog refining.
Show three tasks that occur during a sprint review (for example, budget and timetable, release schedule).
List five sprint review anti-patterns (for example, delayed acceptance) and their negative consequences.
Topics covered

Product Backlog
Sprint Backlog
Product Increment

Sprint Execution

Learning Objective:Participate in the "coin game" to learn about the Scrum life cycle. Participants will link rituals in order to build successful sprint goals. This module will concentrate on typical sprint execution difficulties and provide opportunities for team members to improve.
What you will learn
At the end of this activity, you will be able to-

Distinguish between resolution meetings and daily standups.
Describe the advantages of working with product owners.
List three disadvantages of product owners' excessive cooperation.
Show three strategies to break down boundaries and collaborate.
Show how to make a sprint burndown chart.
Describe three methods for increasing team efficiency.
Topics covered

Sprint Execution Planning
Flow management
Resolution meetings
Communication (Taskboard, Sprint burndown chart using story points, hours effort)

Daily Scrum and Sprint Retrospective

Activities in daily scrum
Activities in sprint retrospective

Definition of Done (DoD) and Acceptance Criteria

Learning Objective: Familiarize yourself with Definition of Done (DoD) and Acceptance Criteria with the “Crazy Juggler” game wherein you need to pass a fixed number of balls to non-adjacent team members within a certain time frame and collect them in a paper bag once marked as “done”.
What you will learn
At the end of this activity, you will be able to-
Define Done at three levels: user narrative (e.g., creating code), sprint, and release (e.g. preparing release notes).
Describe three advantages of Definition of Done and explain why it might vary over time.
Create a checklist of an ideal DoD (at least 7 items).
Name three hazards related to a poorly constructed DoD.
List five features of effective acceptance criteria.
Determine who should be engaged in developing the acceptance criteria.
List three unfavorable consequences of not adhering to the acceptance criteria.

Topics covered

Definition of Done for a feature (user story or product backlog item)
Definition of Done for a sprint
Definition of Done for a release
Definition of Done vs. Acceptance criteria
Done vs. Done-Done.

Definition of Ready

Learning Objective:Learn about the Meaning of Ready using our Lego blocks game, in which guests will be required to construct a city out of Lego building blocks. The teacher will define the "definition of readiness" checklist for the final output.

What you will learn

At the end of this activity, you will be able to-

Create an ultimate checklist of Definition of Done.
List 3 negative impacts of an ill-formed Definition of Done.
Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
List 2 ways to improve Definition of Done.
Clearly understand the differences between “done” and “done done”.

Topics covered

Definition of Ready for user story
Definition of Ready for sprint

Release Planning

Learning Objective: Form teams of 5-6 people to play "Human Knots," a self-organization game. Team members who can untie themselves first win. Your teacher will choose the duration of this task. Each team will have a Scrum Master and a Product Owner who are elected by the team members.

What you will learn

At the end of this activity, you will be able to-

Define and understand the steps involved in release planning.
List 3 benefits of a well-organized release planning.
List 3 outputs of release planning.

Topics covered

Definition of release planning
Who takes part in release planning
Steps in Release planning
Output of Release Planning

Sprint Burndown Chart

Learning Objective: Acquaint yourself with the Sprint Burndown Chart concepts by taking part in the ballpoint game. There will be 5 iterations and the number of points being expected at the end of the release will be communicated to the team.

What you will learn

At the end of this activity, you will be able to-

Describe and comprehend the sprint burndown chart.
List the top three reasons for using a burndown chart.
Discover how to make and calculate a burndown chart.
Demonstrate how to modify future sprints depending on the burndown.
List three key pieces of information gathered from a burndown chart.
List five advantages and two disadvantages of utilizing a burndown chart.
Learn the five most typical mistakes that lead to false information in burndown charts.

Topics covered

Definition
Why and when to use a sprint burndown chart
Information obtained from sprint burndown chart

Release Burn-Up Chart

Learning Objective: Take part in the ball point game and understand the in-depth concepts of release burn-up charts and why Scrum teams use them. There will be 5 iterations and once the sprint is completed, the team will put a mark on the release burn-up as to how many points are completed.

What you will learn

At the end of this activity, you will be able to-

Recognize the significance of establishing a release target (based on historical data and agreement).
Explain the significance of release burn-up in comprehending the current situation.
List two distinctions between burndown and burn-up charts.
Describe how to change release planning (if necessary) in response to the burn down.
Describe one major advantage of a burnup chart over a burndown chart.

Topics covered

Definition
Features
How to create a release burn-up chart (steps)

Product Planning

Topics:

What is product planning
What is product vision
How to create a product backlog
Product Roadmap
Minimum Releasable features (or) Minimum Marketable Features
Minimum Viable Products

User Stories

Learning Objective:Participate in the Lego Building Blocks game, in which participants will be required to develop user stories for each action. The game will go through three iterations, and participants will produce user stories that contain the features and functionalities, as well as acceptance criteria.

What you will learn

At the end of this activity, you will be able to-

Define and explain user stories and understand the importance of user stories in real-time projects.
Explain the 3 Cs in user stories.
Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

Topics covered

What are user stories?
Structure/format of user stories
INVEST criteria

Agile Estimation

Learning Objective: Using our in-class Agile board game "Scramble," you may learn more about the "what" and "how" of Agile estimating. This game will allow you to explore the typical issues experienced by Scrum team members while using different estimating methodologies in Agile in an interactive scenario.

What you will learn

At the end of this activity, you will be able to-

List and demonstrate 5 benefits of Agile estimation.
Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
Discuss 3 benefits of Relative Estimation and Planning Poker.
List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
Discuss in detail the 5 critical steps in Planning Poker.

Topics covered

Definition
Benefits of Agile Estimation
Agile estimation techniques

Planning Poker

Learning Objective:This renowned poker card estimate game will teach you all you need to know about preparing poker. Team members/estimators must choose one card in secret, and the value on each card represents a plot point. When all of the cards have been shown, the valuations must be debated.

What you will learn

At the end of this activity, you will be able to-

List 5 benefits of planning poker estimation technique.
Decide the best sequence for the values (story points) on cards for your real-time projects.
Discuss in detail the 5 critical steps in Planning Poker.
List 3 points to heed for employing planning poker for distributed teams.

Topics covered

Definition
Benefits
Participants
How to play planning poker
Planning Poker rules

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Certification

CertHippo Certification Process

CertHippo Selenium Training certificate will be issued to you once you have successfully finished your project (as reviewed by CertHippo specialists).

CertHippo certification is widely recognized in the industry, and we are the chosen training partner for many multinational corporations, including Cisco, Ford, Mphasis, Nokia, Wipro, Accenture, IBM, Philips, Citi, Ford, Mindtree, BNYMellon, and others. Please be certain.

Online Training FAQs

Who is a Certified ScrumMaster?

A Certified ScrumMaster is a Scrum practitioner who has been certified by Scrum Alliance to lead project teams. A Scrum Master is a Servant Leader who helps the team achieve using the Scrum methodology rather than a project leader or project manager.

What are the roles and responsibilities of a Certified ScrumMaster?

There are various duties and obligations that must be fulfilled in order to be a good Scrum Master. A scrum master's major tasks and responsibilities are as follows:

Serve as a facilitator and servant leader by promoting self-organization.
Eliminate impediments so that the team may concentrate on its task and adhere to Agile norms.
Keep the team safe from internal and external distractions.
Maintain a positive connection between the product owner and the team, as well as people from outside the team.
Provide an environment in which the team can work more successfully.
In collaboration with the scrum team, manage the scrum process and hold retrospective sessions.
Consider team progress.

Which are the top companies that have hired CSM certified professionals globally?

There are various duties and obligations that must be fulfilled in order to be a good Scrum Master. A scrum master's major tasks and responsibilities are as follows:

Serve as a facilitator and servant leader by promoting self-organization.
Eliminate impediments so that the team may concentrate on its task and adhere to Agile norms.
Keep the team safe from internal and external distractions.
Maintain a positive connection between the product owner and the team, as well as people from outside the team.
Provide an environment in which the team can work more successfully.
In collaboration with the scrum team, manage the scrum process and hold retrospective sessions.
Consider team progress.

Which are the top companies that have hired CSM certified professionals globally?

Several sectors, not only software, are searching for Scrum Masters to help them enhance their organizational procedures. The following are the top sectors and firms that have employed Certified Scrum Masters:

Information Technology:

Philips
Dell
Honeywell
Allstate India
Goldman Sachs
Siemens
Informatica
Capgemini
Intel
Zensar Technologies
Accenture

Telecom:

Vodafone India Services Private Limited
Techstar Software Development India Pvt
Nokia Siemens Networks Ltd
France Telecom
NewWave Telecom & Technologies
ENGIE Insight
Rockwell Automation
Synacor
Frontier Communications Corporation

Federal:

First Tech Federal Credit Union
Manufacturing companies:
Applied Materials India Private Limited
Applied Materials
Johnson Controls

Why and how should I renew my certification ?

Because of the participation and contributions of people who share their ideas and practical experiences in the workplace, the Scrum framework is expanding and growing. Your interest in the growth and progress of Scrum is validated by renewing your certification. Every two years, CSM certification must be renewed. You must pay $100 to renew the credential for another two years from the date of its current expiration. To renew your ScrumMaster certification, log in to the Scrum Alliance website, navigate to your dashboard, and select the 'Renew Certification' option under the 'Actions' header. CSMs must acquire 20 Scrum Educational Units (SEUs) over the last two years, in addition to the $100 renewal cost, beginning February 4, 2019. This additional criterion has been imposed in order to certify your involvement and ongoing mastery in the core concepts and practices' of Scrum. SEUs can be obtained by completing educational training or a learning opportunity. You worked quite hard to obtain the certification. Don't let it deteriorate! Renew now to keep your certification valid for another two years.

After CSM training, how many days do I need to take the certification?

After finishing your CSM course, the Scrum Alliance will send you an email with a link to establish your login credentials. You have 90 days after getting your membership notification to take and finish the test.

Are the Certified ScrumMaster training materials effective in preparing for the CSM exam?

Our professional and highly certified teachers provide a practical and engaging training programmer with accurate, clear, and up-to-date materials to help you comprehend the concepts and pass your CSM test with ease.

Can I retake the Scrum Master certification test if I fail?

Yes. The Scrum Alliance permits you to take the Scrum Master test for free the first two times within 90 days after receiving your welcome email. After the third try or after your 90 days are up, you will be charged a minimum of $25 per attempt. If you have failed the CSM test three times, Scrum Alliance recommends retaking it.

Can the CSM® test be retaken to score better marks if I have fared poorly in my previous attempt?

If you've previously passed the CSM test, you won't be able to retake it to improve your score. Only you have access to your test score. Nobody other will be able to view your CSM exam score.

What is the process to become a Certified Scrum Master?

The process of becoming a Certified ScrumMaster® can be explained in the following steps:

Step 1: Choose a CSM® training provider authorized by Scrum Alliance.

Step 2: Enroll for a two-day CSM® course and get trained by Certified Scrum Trainers® (CSTs).

Step 3: After successful completion of the course, our Certified Scrum Trainer (CST®) will send your details to the Scrum Alliance. Scrum Alliance will send you an email that contains the Scrum Alliance account and access details for your CSM® exam.

Step 4: Click on the link received from the Scrum Alliance and create your own login credentials.

Step 5: Log in to take the online CSM® test. The exam consists of 50 MCQs and a time limit of 60 minutes (1 hour).

Step 6: You need to answer 37 questions correctly and score 74% to pass the CSM® test.

Note: The CSM® exam is easy to crack if you prepare from the Scrum Guide, Scrum Primer, and take the CSM® mock tests.

Step 7: Once you pass the test with the minimum passing score, accept the license agreement.

Step 8: After accepting it, you will receive Certified ScrumMaster® (CSM®) certification and a 2-year membership from Scrum Alliance.

Step 9: You can maintain your CSM® certification by renewing it once in two years.

Is the ScrumMaster certification worth it?

CSM is one of the most well-known and widely recognized qualifications offered by the reputable Scrum Alliance. Scrum Master training and certifications have grown in popularity over the previous decade. Because Scrum is now being used in sectors other than IT, the need for a certified Scrum expert has expanded even outside his or her existing field of experience.

What do you mean by PDUs and SEUs?

PDUs and SEUs are Professional Development Units and Scrum Educational Units, respectively, awarded by the Project Management Institute and the Scrum Alliance. These can be obtained by participating in educational programmers or learning activities that confirm your involvement and continuous competency in Scrum concepts and precises. To keep your Scrum Alliance certification, you must acquire a set amount of SEUs every two years.

Do you provide any training material for CSM certification ?

For our classroom attendees, we give a paper copy of the courseware.

What if I have queries after I complete this course?

Your access to the Support Team is permanent and available 24 hours a day, seven days a week. The staff will assist you in addressing any issues that arise during and after the training.

What are Batch Shift and Cancellation norms ?

This will include registrant application to any of our CSM education partner scheduled public classes, and where the registrant has already paid for the class. The below T&C would not apply to registrants signing up by way of a Purchase Order. All cancellations and reschedules must be notified over email.

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